If you are thinking about expanding your business to a different region, most likely it will take a lot of work, and it isn’t always as easy as just translating your content to the target region’s language. There are many more steps that go into this before one can successfully gain a foothold in the new region, and one of the major things is to make sure you have a good grasp on is localization. While still a relatively new field, localization helps to ensure that when you expand to a new market, your product, marketing, social media, etc. have nothing that would negatively impact your brand’s image.
So what do you need to know about localization? Here are some of the highlights of what you need to be aware of when you begin localization. This will mainly focus on both the language aspect of the localization process as well as the marketing strategy of localization.
The first thing is that you know who you are marketing to. Not every product perfectly appeals to everyone in the same way. Some people will be much more interested in your product and some will not. You have to thus really know who you want to focus on. The language that you use to market your product to your potential customers is also very important, and you should thus make sure that any translation that is produced is reviewed by someone who is either a native of the country, or native currently living in the country. This will ensure that they are caught up with all current trends and know what can and cannot be included to avoid any unnaturalness or offensive language.
On the topic of using a native who is currently living in the target country, it is also important to note that they will be able to help to discern any cultural taboos such as design choices (i.e. colors, placement of letters, layout of advertisements, etc). When they are reviewing the translation, they not only provide a fresh set of eyes with which to see the translation work, but they are basically acting as if they were a consumer seeing your product for the first time in the region you are trying to expand into. This will help to provide invaluable insight into what can be improved or fixed upon and help to develop strategies for the future.
Another thing that is important to take note of is making sure that the native speaker you ultimately choose is well vetted. Some companies might outsource this to other companies that have reviewers as to avoid some of the cost of vetting and hiring, but it is important to ultimately make sure that the reviewer who is chosen is not only proficient in the language that they speak, but also that they are able to understand the goal of your company as well as its culture so that it can properly be conveyed to the new market.
These are just a few of the things to know when starting localization of a product for a new region. Even for regions with similar cultures to your own, it is important to make sure that you have a native review whatever you have before releasing it. Doing so will save you a headache and possibly a fortune in potential legal fees or redesign fees.
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